At Summer we take the security of your personal information seriously and take steps to keep this information private.
We encourage our members to be vigilant across their online activities and be careful of phishing emails.
To help protect your account we:
If you receive an email and haven’t made a change or logged in, please contact us.
Enabling multi-factor authentication on your Summer login is an easy way to add extra security to your account. MFA requires a verification code every time you log in, in addition to your username and passphrase.
You will need to install an authenticator app that supports Time-based One-Time Passwords (TOTP) on your device, like Google Authenticator. Once set up this will provide you with a temporary access code each time you log in. The authenticator can be set up on most electronic devices, but we recommend the one you will have readily available most, for example, your phone.
Summer members can enable MFA by ticking the ‘Enable Multi-factor authentication’ option under manage my account > change passphrase. MFA can also be enabled upon registration with Summer.
You will need to re-enter your passphrase, however you are not required to change it as long as it meets the 15 characters requirement.
Read more about MFA on the CERTNZ website.
If you would like assistance with enabling MFA please contact us.
Sometimes personal information can be compromised, such as during a data breach. This can mean information, such as email addresses and passwords are published online and can be exploited.
If your information has been part of a breach you should change the password for the applicable accounts straight away. This includes other accounts that you have used the same or similar passwords for.
Phishing is when scammers pretend to be trusted brands to trick people into giving out their personal information, such as account login details or money. Two of the more common phishing tactics are sending authentic looking emails or via phone calls. With phishing emails, they often create a sense of urgency and prompt you to click a website link, which may ask you to enter sensitive information or download a virus to your computer.
If you are in any doubt about the authenticity of communications you have received from Summer, please let us know.
If you are suspicious of an email:
You can find out more about Phishing on CERTNZ.
You can save a shortcut to your device for faster access in future. Simple instructions can be found here.
If you think you have given out personal details or have any concerns about your Summer account, we suggest changing your password via the 'Manage my account' menu and contacting us immediately.